MADA IMS User Guide
MADA IMS (Inventory Management System) is the web-based platform for managing the full lifecycle of licensed inventory — receiving stock, fulfilling dealer orders, and processing returns.
This guide covers everything you need to use the system day-to-day, from navigating the dashboard to processing orders and managing dealers.
Getting Started
Overview — what the system does and how it's organised
Roles & Permissions — what you can see and do based on your role
Using the App
Dashboard — key metrics, charts, and alerts at a glance
Global Search — finding orders and inventory by serial number
Products & Inventory — the product catalog and individual inventory items
Orders — viewing, assigning inventory, and processing orders
Returns — viewing and managing return submissions
Dealers — dealer accounts, inventory, and history
Reports — building and exporting custom data reports
Settings
Profile & Password — updating your own account details
Users — managing user accounts
Permissions — fine-grained access controls