User Guide Help

Reports

Overview

The Reports module lets you build custom data exports from any resource in the system. Reports are saved by name, can be shared with all users, and can be exported to CSV at any time.

Navigate to Reports in the sidebar to see all reports available to you — including your own and any shared by other users. To create a new report, open the Actions dropdown in the top-right corner and choose New Report.

Report Builder

The report builder opens when you select New Report from the Actions dropdown. Building a report involves three steps:

  1. Choose a resource — select the data set to report on (e.g. Orders, Returns, Products)

  2. Select columns — tick the columns you want to include

  3. Add filters — optionally narrow the data before previewing or exporting

Columns

Each resource exposes a set of columns. Check the boxes next to the columns you want included in the output. Column order matches the order they are displayed in the builder.

Not all columns support filtering — columns marked as non-filterable can only be selected for output, not used as filter criteria.

Filters

Filters let you narrow report results before exporting. Each filter row consists of:

Part

Description

Column

The field to filter on (only filterable columns are listed)

Operator

How to compare the value

Value

The value to compare against

Available Operators

Operator

Description

equals

Exact match

does not equal

Excludes exact match

contains

Partial text match (strings only)

between

Inclusive range (dates and numbers)

is one of

Matches any value in a comma-separated list

Enum columns (e.g. Status, Category) display a dropdown of valid values rather than a free-text input.

Previewing & Exporting

Click Preview in the builder to run the report and see a paginated sample of the results.

Click Export to download the full result set as a CSV file. Exports are capped at 10,000 rows — if a report exceeds this limit, add more filters to narrow the result before exporting.

Saving & Sharing Reports

Give the report a name and click Save to store it. Saved reports appear on the Reports index page and can be reopened and re-run at any time.

Toggle Shared to make a report visible to all users. Shared reports are read-only for other users — only the owner can edit or delete them.

Only users with the reports.create permission can create, save, or delete reports.

Available Resources

The following resources are available in the report builder. Each resource requires a corresponding permission to appear.

Dealers

Required permission: dealers.view

Column

Description

Dealer Number

Unique dealer identifier

Name

Dealer business name

Shipping Account

Shipping account number

Created

Date the dealer was added

Primary Contact

Name of the primary contact

Contact Email

Primary contact email

Contact Phone

Primary contact phone

Shipping Address

Primary shipping address

Orders

Required permission: orders.view

One row per order line item. Order-level fields repeat across multiple rows for orders with more than one line item.

Column

Description

Order Number

Unique order identifier

Ordered At

Date the order was placed

Status

Current order status

Dealer Name

Dealer's name

Dealer Number

Dealer's identifier

SKU

Product SKU for this line item

Product

Product title for this line item

Requested Qty

Quantity requested on this line

Fulfilled Qty

Quantity assigned and shipped

Notes

Order notes

Cancel Reason

Reason for cancellation, if applicable

Products

Required permission: products.view

One row per inventory item. Product-level fields repeat across multiple rows for products with multiple items.

Column

Description

SKU

Product SKU

Title

Product title

Category

Product category

Status

Product status (Active or Archived)

Created

Date the product was added

Serial Number

Serial number of the inventory item

Item Status

Status of this inventory item

Location

Where the item is located (Warehouse or Dealer)

Dealer

Dealer currently holding this item, if applicable

Dealer Number

Dealer's identifier

Order Number

Order this item was assigned to, if applicable

Returns

Required permission: returns.view

One row per return line item. Return-level fields repeat across multiple rows for returns with more than one line item.

Column

Description

Return ID

Unique return identifier

Dealer Name

Dealer's name

Dealer Number

Dealer's identifier

Reason

Return reason for this line item

Status

Current return status

Created

Date the return was submitted

SKU

Product SKU for this line item

Product

Product title

Type

Vendor type code

Quantity

Quantity being returned

Start Serial

Start of serial number range

End Serial

End of serial number range

Activity

Required permission: reports.view-any

System activity events across all resources.

Column

Description

Subject Type

The type of record the event relates to

Event

The event type

Description

Human-readable description of the event

User

User who triggered the event

Date

When the event occurred

17 July 2026